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| Customer Service: Skills & Concepts for Success: Skills and Concepts for Success | 
 enlarge | Author: Robert W. Lucas
Publisher: McGraw-Hill Higher Education
Category: Book
Buy Used: $31.81
Used (6) from $31.81
Sales Rank: 410421
Format: Import
Media: Paperback
Edition: 3
Pages: 544
Shipping Weight (lbs): 1.7
Dimensions (in): 9.8 x 8 x 0.6
ISBN: 0071112928
Dewey Decimal Number: 658.812
EAN: 9780071112925
ASIN: 0071112928
Publication Date: July 1, 2004
Availability: Usually ships in 1-2 business days
Condition: Brand New. Delivery is usually 5 - 8 working days from order, International is by Royal Mail Airmail
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